Koko’s Designs commitment is to provide 100% satisfaction to our clients. If in case, you are not satisfied you have the privilege to return the item within 30 days of purchase for a full refund or exchange. However, we do impose a “No Return/Cancel” policy on “Custom Made Orders” and “Engagement Rings with a Genuine Center Stone” except for manufacture defect. No restocking fee will be collected. Item refunds will be provided within 2 weeks after receiving the merchandise and verifying the item is in good condition. All refunds will be credited based on the type of payment received.
RETURN PROCEDURES
NON-REFUNDABLE ITEMS
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