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SHIPPING POLICY


We will only ship orders to the billing address associated with the purchasing credit/debit card OR the address confirmed on your PayPal account. After your order is fulfilled and packaged, it will be shipped via FedEx Express or USPS. All domestic and international packages will require signature confirmation. Orders generally ship Monday through Friday only. Saturday delivery may be available for an additional charge. Sunday and holiday delivery is not available. Multiple items order under a single order may not always ship together. In the case of multiple shipments for an order, you will not be charged any additional shipping fees. International buyers will be responsible for any import fees and/or taxes.

Orders are processed Monday- Friday. Orders that are placed on weekends and Holidays are processed the next business day. All Orders shipped via FedEx Express, the shipping rate is contiguous to 48 U.S. states priced at $39. Shipping to Alaska, Hawaii, Guam may be subject to higher shipping fees.



INTERNATIONAL SHIPMENTS


We currently ship internationally to most countries worldwide. Please send us an email at info@kokosdesigns.com for questions if shipment to your country is possible. All international orders are shipped via FedEx Expedited for a flat rate of $99. Please allow 1-2 weeks for delivery. International shipment tracking number will be provided upon shipment to your destination.


Please note that you may incur customs duties and taxes on the items you purchase, and these fees are not charged or calculated by Koko’s Designs. Customers are responsible for all import taxes, customs, tariffs, excises and other governmental fees associated with their merchandise. Such customs fees, if applicable, are generally paid directly to your national government or postal service at the time of delivery. Koko’s Designs has no involvement in foreign customs policies and has no ability to predict possible customs fees for merchandise sent outside the USA. In case of returned shipments, the customer is responsible for any and all additional shipping fees and return fees assessed. Please call your local Customs & Duties Offices for more information regarding excise duties.



GENERAL SHIPPING INFO


  • - Free Shipping on all orders in the United States
  • - Orders delivered within the United States will be shipped within 7 working days after verification of payment
  • - All merchandise shipped are packed securely and insured
  • - We do not ship to PO Box addresses, only physical addresses.
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